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Keiralily04
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TV not loading

The TV and box were in plugged to re decorate the room when plugged back in it starts to load channels but stops at 16 percent we checked TV speed and it came up ok when we called we were put on hold for 3hiurs with no conclusions.

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NPP
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Re: TV not loading

Stuck on 16% happens if there is no signal into the box. Check the white cable is properly connected at both ends.
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I work for Virgin Media but all opinions are my own
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LittleMick73
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Re: TV not loading

How long was the box disconnected from virgins network
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