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officer19
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TV Service not working - 'no signal ' message

Message on screen stating no signal, all diagnostics indicate no issues, all cable connections secure, I suspect faulty Tivo box?

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DJ_Shadow1966
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Re: TV Service not working - 'no signal ' message

Hello

Check that your TV is on the correct source.

Regards Mike

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nodrogd
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Re: TV Service not working - 'no signal ' message

This message is originating from your TV, not the Virgin box. Try changing HDMI sources & going back. Failing that try another HDMI lead.

VM BB TV Landline PAYG mobile. Freeview/Freesat HD, Tesco Mobile. Customer since 1993

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officer19
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Re: TV Service not working - 'no signal ' message

Thanks for all suggestions offered, tried them all without success unfortunately!

 

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Beth_G
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Re: TV Service not working - 'no signal ' message

Hi officer19,

 

Welcome to the community! 

 

I am really sorry for our delayed response, and to hear of the issues you were having with your TV service.

 

I've been able to find your account and can see that you were able to get through to our faults team and arrange for a replacement V6 to be sent out to you which is great.

 

If you need help with anything else, please don't hesitate to get back in touch from here.

 

Kind regards,

 

Beth

 

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