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TV Remote: Volume/Mute Buttons

I've had Virgin remotes successfully paired with my LG TV for a several years now with no issues. I got a new V6 box and remote about a year ago. Again, all paired with no issues. However,  just this month... I've started having issues with the remote. The volume buttons take several presses to respond. Same with the mute button. No settings have been changed in the year I've had this set-up.

Does this just mean that the remote is broken and, if so, how do I get a new one?

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Re: TV Remote: Volume/Mute Buttons

Have you tried new batteries?

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Re: TV Remote: Volume/Mute Buttons

Yes. Even though it wasn't needed.

All buttons work fine when controlling V6 box. The only issue is volume and mute when controlling LG telly. It responds... EVENTUALLY... but only after four-to- six pushes of the button. So... turning volume up from 2 to 8 takes 24+ pushes. Very peevesome.

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