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Lornaxliza
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TV Guide Says to be announced

Have reset boxes, tried connect to virgin media services and on getting info says 'connection interrupted'  any ideas please? 

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Craig_w4128
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Re: TV Guide Says to be announced

Hi

Can you confirm what type of tv stb you are using i.e V6 or tivo 500?

If you PM me ill run thriugh a few checks for you

Thanks

Craig

Why not try our Text Messaging Service?

It’s a great way to get help with your Virgin Media services - and it's free!

Just send your query to 07533 051 809 and we’ll text you back.

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I am a serving Field Technician at Virgin however all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such


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norman4uk
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Re: TV Guide Says to be announced

my  guide and menu   say "  to  be  announced  "       for last  few  days        have i  touched  something  by  mistake  on my  remote   for this  to  happen

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norman4uk
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Re: TV Guide Says to be announced

tivo  box

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newapollo
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Re: TV Guide Says to be announced

Hi norman4uk,

It sounds like the box has lost it's network connection.

Using your TV box remote:

  1. Select the home button
  2. Use the directional buttons to select Help & Settings
  3. Select Settings
  4. Select Network
  5. Select Connection in progress: get status or Connect to the Virgin Media Service now
Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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