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Buc69
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TV Audio Out OF Sync

Hi

I’ve just bought a Philips Smart TV and the Audio keeps going out of Sync, I have to pause or turn channel over then back again to get it synced again, Is there a setting that will cure this on my box? thanks in advance 

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newapollo
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Re: TV Audio Out OF Sync

Hi Buc69,

Do you have the V6 box? If so using your remote do the following.

Home> help & Settings > Settings > Audio> Dolby Digital >  click Dolby Digital to PCM and see if that works

Dave

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kingdaveontour
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Re: TV Audio Out OF Sync

Hi

I have exactly the same issue - with phillips smart tv too. Changing to PCM does fix it except the sound is now being recieved in stereo rather than Dolby digital. 

When i change channel, i also have to pause the V6 box, let the sound catch up with the video, then unpause.. It then syncs..

This has actually only started happening since the new V6 firmware was pushed to the box..

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Alex_RM
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Message 4 of 7
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Re: TV Audio Out OF Sync

Hi kingdaveontour,

 

Thanks for posting and sorry for the late reply, 

 

Can you confirm if you've tried the suggestion from newapollo?

 

Alex_Rm

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kingdaveontour
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Re: TV Audio Out OF Sync

Yes. That works but it sends the signal in stereo rather than dolby

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Spanky
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Re: TV Audio Out OF Sync

Did you find a resolution for this? I have the same problem. 

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kingdaveontour
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Message 7 of 7
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Re: TV Audio Out OF Sync

Yes - had to get a sound bar and pass the signal through the bar before it hits the TV

V6 - HDMI to soundbar HDMI in/passthrough - soundbar HDMI out to TV.