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redchris1983
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TV Apps issue

Recently when watching apps (bbc it layer and amazon prime), they keep kicking me out. Keep checking connections etc and all seems OK. Anyone have any ideas please?

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Emily_G
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Re: TV Apps issue

Thank you for the post Redchris1983 and welcome to our community.

 

Can we please confirm if your broadband connections have shown issues when streaming on any other devices? 

 

Can you please also try the below steps and let us know how this goes:

Home> Help&Settings> Settings> Network> Connect to Virgin Media Service Now

 

Thank you, Emily.

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