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TLC and home and health keep pixelating

I have 2 channels TLC plus one channel  and Home and health that keep pixelating ,done all the usual  reset and unpluging cables thing still pixelating rung Virgin uad signal sent still not good can anyone help please

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Re: TLC and home and health keep pixelating

Well you're describing the classic symptoms of signal or box problems which can only ever be resolved by a VM engineer physically checking your cabling and box - which no amount of resets is going to deal with.

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Re: TLC and home and health keep pixelating

Hi skellyele,

 

Thanks for your post.


Sorry that you're experiencing issues with pixelation on both TLC+1 and Home and Health channels. I can appreciate you're keen to get this resolved.

 

It sounds like you've done all that we can ask already, so I'll need to take a closer look at the account.

 

I'll pop you a private message now.

 

Thanks

 

Melissa 

 

 

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