Hi, im having problems with stuttering audio and glitches on live TV broadcasts. On the Virgin UHD channel is the worst and is unusable which is really worrying as ive only just signed upto virgin and was planning on getting further UHD channnels once available which I believe they should be at some point this year.
The stuttering happens even if just connected to the TV in most basic setup and sound outputted via TV speakers (normally I use an external sound system)
Also it doesnt matter whether the V6 settings output PCM or native.
Hi Emma, the technician came round and advised I use the connect app to obtain a wifi booster from yourselves. He said this would be free with my oomph package and I went through the sign up process.
The first pages confirm there is no cost and no change to contract fee but when I get to the final summary page it states my package cost is over £90 when in fact it is £79 so im stuck here as not going to click confirm when its displaying incorrect costs.