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Stuck on welcome screen

Whole building had a power cut and the virgin TV box started making a strange mechanical error sound. The remote does nothing and I have unplugged and waited, I have powered down. I have tried resetting with the + and standby button to no avail. 

Any help would be great

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Re: Stuck on welcome screen

Hi.
I have sent you a pm.
Please reply with the info and I will look into it for you.


Here to help! I'm a technician helping out whilst working from home. Find out more


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