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Wazzeds
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Stuck on updating stage 1of 3 ? Is this box discontinued?

Hi 

I’ve just relocated my old tv box (used on 2nd tv) and it won’t get past updating stage 1 of 3 . Read on other posts that some of the old boxes are now out of use ? 

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BenMcr
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Re: Stuck on updating stage 1of 3 ? Is this box discontinued?

Anything other than a TiVo or V6 box is now decommissioned.

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Wazzeds
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Re: Stuck on updating stage 1of 3 ? Is this box discontinued?

Thanks for reply , not sure what box it is ? wont let me upload pic. it has CISCO on top of box

model CT 8620

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BenMcr
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Re: Stuck on updating stage 1of 3 ? Is this box discontinued?

That's a TiVo box so is still a valid box.

If it's been switched off and disconnected for a while it will have become 'inactive' but not full decommissioned. This means the faults team can send a signal through to it usually to get it up and running again.
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