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nickierobertson
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Stuck on installing software

Does anyone know how long it takes to install the software on my virgin box? Been stuck on the same screen now for nearly an hour.

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Gareth_L
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Re: Stuck on installing software

Hello nickierobertson

Thanks for your post 

Sorry to read about the the installation taking a long time 

I have checked a few things from here and I can see the V6 box is showing off line 

This might mean its unplugged or you have not been able to set it up 

Can you let me know if you still need help please 

Gareth_L

 

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