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Covfin
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Stuck in welcome

Tv stuck in welcome mode loop and playing a tune have turned is but still in a loop also have a arrow pointing down to a box 

can anyone help

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japitts
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Re: Stuck in welcome

If your box is stuck in the boot loop and won't startup, I'm afraid your best bet is to call into TV Faults and report it.

150 from a VM phone, or 0345 4541111 from any other phone, and choose the option for "I have a fault with my TV service"

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Covfin
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Re: Stuck in welcome

After 1 hour call was promised a engineer within 3 day, 3 days later no engineer. Phoned again 3 hours 20 mins cut off twice was promised a call back next day guess what NO call back, another hour on the phone the following day engineer booked in 4 day time so 10 days to get it sorted I hope 

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