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KHT
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Still not hearing on Free LG TV

Hi Virgin 

After my installation of 7 weeks ago, i am still yet to receive my free LG TV and no email on this either.

I have called the customer services on several occasions. Unfortunately, the team didn't have any clue about this after transferring my call between departments.  

Hope someone can look into this ASAP.

Thanks

Kind regards.

 

 

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Anonymous
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Message 2 of 5
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Re: Still not hearing on Free LG TV

was it listed under the offers on your contract when you signed up?
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KHT
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Re: Still not hearing on Free LG TV

It was on the order summary 

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newapollo
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Re: Still not hearing on Free LG TV

Hi KHT,

sorry to hear you are still waiting for free TV.

Unfortunately you are not alone in this. There have been a few posts over the past couple of weeks with the same issue, and VM Forum Staff have advised there is a delay due to a backlog. 

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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Zak_M
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Re: Still not hearing on Free LG TV

Good Morning KHT, 

 

Welcome to the forums, Thank you for taking the time to post. 

 

Are you able to confirm, have you had this issues resolved? 

 

Kind regards,

Zak_M

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