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Message 71 of 166
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Re: Sound dropouts on the BBC1 HD Channel

@ModTeam Not resolved as suggested. I’ve checked BBC1 HD here in Livingston and I’m seeing these intermittent sound drops myself.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Message 72 of 166
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Re: Sound dropouts on the BBC1 HD Channel

Any updates on this please? 

@modteam 

@Dan_M 

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Message 73 of 166
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Re: Sound dropouts on the BBC1 HD Channel

Can I suggest that no-one submits a post to this thread stating that the problem is resolved until we get independent verification. It just confuses matters, and even if things have improved for you personally, you don't know the situation elsewhere. The evidence is showing that the vast majority of those originally reporting the problem are still affected. 

I'd prefer if the MOD Team could provide the official updates on behalf of the broadcasters so we can all get independent information. 

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Message 74 of 166
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Re: Sound dropouts on the BBC1 HD Channel

@mozzer41 

I totally agree. 

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Message 75 of 166
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Re: Sound dropouts on the BBC1 HD Channel

Got this crazy response from Freeview, why won't they understand that the problem is a regional problem more than one customer on different platforms!

Here is the reply I'm referring to:

Thank you for your email dated 23 October which has been passed to myself for response.

 

I am very sorry to learn that you are experiencing difficulties with your Freeview TV reception.  In order to assist you further, would you please provide me with your full postcode, house number, make and model number of your Freeview equipment.

Kind Regards,

Dave Keatings

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Message 76 of 166
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Re: Sound dropouts on the BBC1 HD Channel

They're acting like they've heard nothing. 

I'm not replying to them as it's just a waste of time. 

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Message 77 of 166
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Re: Sound dropouts on the BBC1 HD Channel

I had already given Freeview a couple of links referring to the forums that people have been reporting the issues on and yet they have the audacity to ask me for my details personally absolutely crazy. 

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Message 78 of 166
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Re: Sound dropouts on the BBC1 HD Channel

Been having the same audio problem on BBC1 HD - 101 on VM - for over a week now - North Lanarkshire.

So at least i know it's not my hearing now!!
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Message 79 of 166
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Re: Sound dropouts on the BBC1 HD Channel

Certainly not your hearing @glock26

I'm really surprised though at the lack of status updates from all concerned, 

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Message 80 of 166
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Re: Sound dropouts on the BBC1 HD Channel

Same here in Perth. I had World on Fire recorded on my TiVo box and found it so annoying I spent ages trying different settings on the box and the TV as well as pulling out cables and checking them. Still happening. 

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