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Re: Sound dropouts on the BBC1 HD Channel

@modteam 

Whatever is causing the issue isn't to do with either BT or Virgin being that it is hitting both platforms. 

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Re: Sound dropouts on the BBC1 HD Channel

@paperclip

 yes, issue still apparent here in Dundee unfortunately. 

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Re: Sound dropouts on the BBC1 HD Channel

@Hollybobs1 

Thanks for confirming. 

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Re: Sound dropouts on the BBC1 HD Channel

Right, so no help from BT in this which in a way I can understand being that it's a freeview channel issue, however at least Virgin have raised a ticket, probably because though their BBC1 HD channel doesn't need a roof or loft aerial therefore their customers are receiving the channel through their own network.

Are we still experiencing the same issue folks on day 5 of this sound dropout problem? 

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Re: Sound dropouts on the BBC1 HD Channel

Just watched the lunchtime news on BBC 1 HD there and the audio problem seems to be getting worse.

Constant clicking and dropouts.
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Message 96 of 166
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Re: Sound dropouts on the BBC1 HD Channel

Hello all,

Would you all be able to reboot your boxes and give it another test please?

That would be very helpful.

Many thanks,

Community Moderators.
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Message 97 of 166
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Re: Sound dropouts on the BBC1 HD Channel

Glasgow, VM, Channel 101, rebooted.  I've been listening for an hour, and not heard any drop-out. Fingers crossed ...

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Re: Sound dropouts on the BBC1 HD Channel

Same here in Hamilton....rebooted at 4.00 and all well so far touch wood....just as well as the fault was more frequent earlier today

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Re: Sound dropouts on the BBC1 HD Channel

Rebooted here too - Dundee, on VM and fingers crossed it seems fine but it has cleared itself for long periods of time before.

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Re: Sound dropouts on the BBC1 HD Channel

Did they Reboot on their own? 

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