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Daegen007
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SkySports/ bt sports refund

I pay for Oomph package which includes sky's sports and additionally on top pay for all sports in HD... This package is £99 per month... As there is no live sports available due to covid19 why am I still being charged full package amount???? I have paused sky sports and bt sports correctly yet have not heard from VM. I understand VM is a third party nonetheless I have searched endlessly to see if any future refunds will take place. With furlough payments available which I do appreciate I am still losing over £500 per month... VM needs to address this action as I am sure there is 1000's of customers in same predicament.

 

Thank you

Ernie_C
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Re: SkySports/ bt sports refund

Have you checked the billing section of My Virginmedia to see if the credit has been applied (to next month’s bill)?

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Ernie_C
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Re: SkySports/ bt sports refund

Removed.

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Daegen007
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Re: SkySports/ bt sports refund

Thanks for reply 😊 have checked bill and no credit refund or deduction. Surely I can't be the only person who this has affected lol... C'mon VM make a press statement 

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Ernie_C
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Re: SkySports/ bt sports refund

I can only suggest you try completing the form again.

When did you complete it the first time?

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Clairsmart25
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Re: SkySports/ bt sports refund

I am the exact same. Paying over the odds for sports when I don’t watch it! What form do I need to fill in? I thought VM would apply a blanket credit to all accounts paying for sports during this period. 

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Graham_A
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Re: SkySports/ bt sports refund

I'm afraid you have missed the boat on this one.

The option to pause Sky Sports & BT Sports charges has now closed.

________________________________
Graham

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