Please reinstate my sky sports today
The pause was only for the charge, you could still watch sky sports and still can, I believe everyone on pause was taken off of it this month
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Whilst the SD channels have remained on my account I've lost access to the HD versions during the pause and they have yet to return.
Have you made any package changes recently or negotiated a new contract?
If so are you sure Sky Sports HD pack is included still.
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No changes at all, no.
Have you rebooted your box?
There have been some technical changes on the network affecting the SS HD channels on the 16th that some boxes might not have picked up.