Hi I've upgrade my package to include sky sports channels but they are not working. I had an email to say my order had been activated. Help?
Two things to check.
Firstly, unless you're paying the £7/month premium for Sky Sports HD, then you need to be checking the SD channels that are listed from 511 upwards.
If that doesn't resolve, try following Home > Help & Settings > Help > TV Care > I'm missing some channels.
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