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Jonac
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Sky sports cricket 514

Sky sports cricket 514 is heavily pixelated all other channels are fine

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newapollo
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Re: Sky sports cricket 514

Hi Jonac,
no problems here in area 30. What is the picture like on Sky Sports News, Sky Sports Mix and ITV4 +1?
Thay are on the same mux, so if they are pixellated it looks like a signal error and you would to call TV Faults.
Dave

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japitts
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Re: Sky sports cricket 514

Pixellation is nearly always the symptom of problems with the digital signal. Assuming a reboot doesn't solve it, can you check the following channels (package dependent) as they share a broadcast frequency with Channel 514:

Al Jazeera English, Nick Junior, Sky Sports Mix, Nick+1, Nick Toons, Nickelodeon, Comedy Central+1, ITV4+1, Sky Witness+1, Fox+1

If any of these are also affected, this would confirm a signals issue which will only be solved by VM intervening.

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Pepper3
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Re: Sky sports cricket 514

Same problem here - on two boxes.  Telephone help acknowledged an issue and send they would sent a link in a text - no text received

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Emily_G
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Re: Sky sports cricket 514

Thanks for the post Jonac and welcome to our community.

 

Are you still experiencing some issues on these specific channels since your post?

 

If so, could you please try the below steps:

Home> Help&Settings> Settings> Network> Connect to Virgin Media Service Now

 

Thanks, Emily.

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