Hi, I have received this email offer today however when I click on the link in the email I am advised that the offer is not available to me!
The email comes from
From: "Virgin Media" <firstname.lastname@example.org> Is this a legit email address? It takes me to this website https://keepup.virginmedia.com/sky-sports-12mhp-offer/customerauth/customerauthformIf so why send the offer out only to find it is not available? Can anyone help?????
All looks legit, these emails tend to be just sent out en-mass.
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Ok, so if the email and the linked website are legit why would the offer not be available to me?
Thank you for reaching out, I do apologise that you've had issues accepting an offer you've been sent. I'd really like to look into this for you.
Saying that, I'm going to send you a private message to clear account security. Please head to the purple envelope in the top right corner to respond.
Thanks again for joining me for a private message, MrSteve1. I'm glad we've got everything resolved for you 🙂
Please don't hesitate to drop us a line if there's anything we can help with in the future.