So I called up today to get Sky Sports added onto my package as the golf is back on now. They have an automated offer on there £21 for the first 12 months I believe it was, which I went ahead with, then it told me what my new monthly payment would be and it didn't sound right so I have now checked on the app and it's saying I will be paying £32.81 for the sports pack. Not sure what to do as I can't actually get through to anyone, waited on the phone earlier for it just to hang up on me after 20mins
I got an email last week saying Sky sports was available for £22 p/month for 12 months. I signed up to it a couple of days ago through an automated service on the phone. My Sky Sports hadn't come on so I called up again this morning (again automated) and when I got off the phone I realised they were charging £31.75 p/month.
I spoke to the call centre who denied that I had called two days ago and that there was ever such a deal. They told me to send a screenshot of the email to the webchat service. I can't see how to access this service. Does anyone know?
I got the same email with the deal again yesterday so how can Virgin Media deny that this deal exists?
Managed to sort it via text. If you call and then when it says to enter your number for a text back. Did take a while for someone to get back to me but stick with it. Just explained I wanted to add SS with HD, they ask for normal details and password. Added the discount for 12 months and HD pretty easy