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Sky Sports Pause Adjustment Charge

I have been charged £11.70 extra on top of my usual bill for sky sports pause. Does anyone know why? 

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Re: Sky Sports Pause Adjustment Charge

Here's a thread on the same thing that should give you the answer you need

https://community.virginmedia.com/t5/Managing-Your-Account-Cable/Sports-pause-reconnection-fee/m-p/4...

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I work for Virgin Media - but all opinions posted here are my own
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Re: Sky Sports Pause Adjustment Charge

Hi Lea21,

It's a pro rata  chargeback.  The Sky pause discounts were applied for a month at a time.

You would have received a credit for the month of £27.00 for Sky Sports.

Sky started charging for the Sports again on 19th July, so did Virgin.

Therefore Virgin will have had to claw back the difference from your billing date. In my case it was £11.70

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Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali