I have the full tv package and have just renegotiated to stay on. Get home tonight and I’m not able to watch sky sports or sky cinema. Error code V56. I pay a lot of money for this service and I would like to know why I am unable to access channels I’m paying for.
I have had the channels since last July and am still subscribed. I’ve now renewed to July 2021. I can access the channels through the sky apps but neither of my boxes (I have rebooted them both) which both say I do not have a subscription for those channels. It’s a bit odd..
Thank you for reaching out to us in our community, I am sorry to hear you have been unable to watch Sky Sports on your boxes but can on the app ,so I can help with this, I will send you an invite into a private chat, I will send this shortly, please click on the purple envelope to accept.