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ajf33
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Sky Movies On Demand

Hi, I  have the movie package, I can view movies on the channels and via mobile devices. But when I try to view a movie via the on demand service it asks me to upgrade to watch. We’ve watched movies before this way but now we can’t. Any ideas what has happened, as nothing has changed on my account.  I've tried a reset on both my tivo and v6 boxes, to no avail, and there's no service problems in my area according to the app.

If I hit subscribe, it registers I'm aready subscribed, but wont let me watch via on demand.

thanks!

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japitts
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Re: Sky Movies On Demand

A couple of things to try here..

1: A channel refresh, follow Home > Help & Settings > Help > TV Care > I'm missing some channels.

2: Can you record something from Sky Cinema and play it back?

 

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