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Sky Cinema on demand

Hi, upgraded to sky cinema today, channels working fine but cannot access on demand content as it says I need to upgrade my package. Have reset router and box. Any tips or do I need to call customer services? 

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Very Insightful Person
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Re: Sky Cinema on demand

Can you try... Home > Help & Settings > Help > TV Care > "I'm missing some channels".

I know you can view the channels already, but it's something else to rule out.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: Sky Cinema on demand

Hey ste1bone and welcome to the community.

 

Have you been able to access the Sky Cinema on demand content that you subscribe to  since your post?

 

If not, please let me know and we can get this looked into further for you.

 

Regards

Steven_L

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