You have emailed me with an offer to upgrade to Sky Cinema for half price for 6 months, however I cannot access my upgrades and offers online, and your online chat isnt working (asked me to try again at 08.30, despite it being 08.40) any ideas as to how I can actually take advantage of an offer that you have sent to me?!
Sorry to see you are having problems taking advantage of the half price offer. Unfortunately Forum Staff aren't able to perform regrades.
You could try the text messaging service.
Just send a text with a description of Sky Cinema Half Price offer to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days.
You can also call 150 from your Virgin landline, or 0345 454 1111, butbest to call at 8am to avoid call queues. They are open 7 days a week.
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali