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Susan1973
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Services off / billing issue

Need my services turned back on how do I do it? I get paid on Friday and will pay in full, valued customer for many years and always pay!! Can’t apeak to a human and live chat not working??? HELP PLEASE

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Lisa_CC
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Re: Services off / billing issue

Hi Susan1973,

 

Sorry to hear that your services have switch off. Unfortunately if the system has placed a restriction, the only way to get your services back on is to make sure that your account is up to date. Please see this link for the different ways to make a payment and our system will then revert your services back to normal once it's up to date.

 

I also understand that different people have different circumstances and if you're struggling to keep your account updated, please speak to our Collections Team by texting us on 0753 305 1809. 

 

Regards,

 

Lisa

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