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Ryanshaunsmith
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Message 1 of 4
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Services been cancelled even though payed

Has anyone else experienced services been cut off even tho payment was paid cause in my eyes therefore virgin has stolen my money

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Ernie_C
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Very Insightful Person
Very Insightful Person
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Message 2 of 4
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Re: Services been cancelled even though payed

Paid in full and on time?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Roger_Gooner
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Message 3 of 4
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Re: Services been cancelled even though payed

Are you referring to Virgin Movies On Demand? If so whatever you rent has to be watched in a 48-hour window.

If a PPV event was not shown you should get a refund.

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Gareth_L
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Forum Team
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Message 4 of 4
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Re: Services been cancelled even though payed

Hi Ryanshaunsmith

Sorry you have had to bring this to our attention

Can you please expand a bit more on whats happened 

This way we can do our best to help and advise 

Gareth_L

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