I am a new customer that recently moved into a new house. I knew it had Virgin media to it previously and went for the self installation section. When actually trying to set up my TV in the living room I noticed I do not have a virgin media socket in there only BT open. I only have Virgin media boxes in one bedroom up stairs and would like a Virgin media master socket install in the living room so I can hook up the telly as currently I can only watch catch up.
I have looked all through the website but can't find the option for an engineer to come round and install another master socket? Is this possible and if so how do I go about it?