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Screen stuck on starting up

My tv started glitching, then restarted and now has been stuck on the starting up screen for last few hours. I’ve tried resetting and checking wires etc. I’ve seen on other threads I’ll need a new V6 box. Tried calling and was cut off after 20 mins wait. 😡 please help! No TV!!! 

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Re: Screen stuck on starting up

Hi Nicdell, 

Thanks for your post and welcome to our community. 

I'm very sorry you've recently had some issues with your TV box, this isn't good. 

I'd also like to apologies for the delay in replying and any issues you've had speaking to us over the phone. 

I've had a look at the back end of things and it seems like you got to speak to the team who offered a new box. 

Can I ask how you're getting on with this? 

We're around if you need further help. 



Emma_C - Forum Team
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