Menu
Reply
Highlighted
  • 1
  • 0
  • 0
gill245
Just joined
356 Views
Message 1 of 4
Flag for a moderator

STV

Tonight my stv channels 103 and 113 disappeared. I have only been a customer since just before Christmas and now feel I should be able to cancel as they have changed my package without warning - any thoughts? 

0 Kudos
Reply
Highlighted
  • 604
  • 59
  • 176
Virgin Media Staff
Virgin Media Staff
333 Views
Message 2 of 4
Flag for a moderator

Re: STV

It'll have moved to 103 and recordings will be playable. I'd be very surprised if there wasn't a caption on 113 telling you this

Saw someone on another forum talking about this on the weekend. I assume you looked while the work was being done. These things don't happen by magic and would have had to disappear and re-appear

Highlighted
  • 16.17K
  • 1.69K
  • 3.71K
Very Insightful Person
Very Insightful Person
313 Views
Message 3 of 4
Flag for a moderator

Re: STV

You were trying to watch during the changeover. It’ll be OK now.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

Click to learn more about VIP

Use Kudos to say thanks

Mark as Helpful Answer if I've helped

0 Kudos
Reply
Highlighted
  • 14.32K
  • 1.54K
  • 3.14K
Very Insightful Person
Very Insightful Person
303 Views
Message 4 of 4
Flag for a moderator

Re: STV

Taking the box in & then out of standby usually implements any channel changes the box has waiting to go.

Smithsonian Channel HD should also have appeared on 295 for all customers overnight.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

Click to learn more about VIP

Use Kudos to say thanks

Mark as Helpful Answer if I've helped

0 Kudos
Reply