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Chris261
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Rerouting Cable

Hi

I need to reroute my cable around the outside of my house and bring it back in to the same point. Can I do this myself and reconnect to the white box on the inside of the wall?

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Ernie_C
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Re: Rerouting Cable

I wouldn’t. Get Virgin Media to do it for a one-off £99 charge.

What if you don’t have enough cable?

What if your work alters the signal strength to your devices?

Do you have access to the local cabinet and knowledge to make any alterations there?

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DJ_Shadow1966
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Re: Rerouting Cable

Hello

I am afraid that this can only be done by VM engineers as per the terms and conditions and will be charged as a non fault call out of £99.

Regards Mike

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David_Bn
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Re: Rerouting Cable

Hi Chris261

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

If you would like to book this in with our team, I can look into this for you

 

Drop me a response below if you'd like to explore this and I'll take this to a PM conversation

 

Kindest regards,

 

David_Bn

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