I need to reroute my cable around the outside of my house and bring it back in to the same point. Can I do this myself and reconnect to the white box on the inside of the wall?
I wouldn’t. Get Virgin Media to do it for a one-off £99 charge.
What if you don’t have enough cable?
What if your work alters the signal strength to your devices?
Do you have access to the local cabinet and knowledge to make any alterations there?
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
I am afraid that this can only be done by VM engineers as per the terms and conditions and will be charged as a non fault call out of £99.
Thanks for your post on our Community Forums and a very warm welcome to you!
If you would like to book this in with our team, I can look into this for you
Drop me a response below if you'd like to explore this and I'll take this to a PM conversation