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Tottyhotspur
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Replacement box

We have three set top boxes..and one is the old style big bulky one... how can I get a replacement for a smaller more compact one

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JitteryPinger
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Re: Replacement box

Unless it is faulty you won't get a replacement.

May I ask if these are Tivo boxes or other?

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
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Tottyhotspur
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Re: Replacement box

  • Older than tivo
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japitts
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Very Insightful Person
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Re: Replacement box

Which boxes do you have, and which are you asking about?

This page shows all of VM's currently supported TV boxes.

If it's not one of these, then it's a legacy, unsupported (probably V-HD) box and a call to Virgin on 150 should elicit the appropriate replacement.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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