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Tottyhotspur
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Replacement box

on ‎21-01-2021 15:30

We have three set top boxes..and one is the old style big bulky one... how can I get a replacement for a smaller more compact one

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JitteryPinger
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Re: Replacement box

on ‎21-01-2021 15:42

Unless it is faulty you won't get a replacement.

May I ask if these are Tivo boxes or other?

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
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Tottyhotspur
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Re: Replacement box

on ‎21-01-2021 16:00

  • Older than tivo
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japitts
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Re: Replacement box

on ‎21-01-2021 17:07

Which boxes do you have, and which are you asking about?

This page shows all of VM's currently supported TV boxes.

If it's not one of these, then it's a legacy, unsupported (probably V-HD) box and a call to Virgin on 150 should elicit the appropriate replacement.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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