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Replacement Remote for TiVo

My remote for my TiVo box (rounded older style) is not working properly in that some of the buttons are faulty. Have tried everything that is on the web changed batteries/reset it but still not working. Would like a replacement remote please. This has got to be one of the most frustrating support structures I have ever used! Why isn’t there just a ‘order a replacement remote’ button? Thank you

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Re: Replacement Remote for TiVo

Hi ChrisSknoremote,

To order a new remote you need the TV Faults option when dialling 150 from a Virgin landline, or 0345 454 1111but best to call at 8am to avoid call queues

Or you could try the text messaging service. Just send  a text with a description of new remote  to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days


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