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Masonilsley
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Rented movies disappear after I payed for it.

I payed for boheman film and it has dissapeared and I can’t play it without renting when I already payed for it 

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Forum Team (Retired) Jean_F
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Re: Rented movies disappear after I payed for it.

@Masonilsley.

 

Thank you for responding to community.  

 

I certainly appreciate the frustration that you weren't able to watch the rest of the Boheman film.

 

Is this film rented through the virgin media store or virgin media movie?

If its from virgin media store, you can give a call on  0800 027 0801. However, if its is from virgin media movie you can ring us on  0345 454 1111 option 3 and 4. To assist you further.

 

Please let us know if it helps and keep us posted.

Thanks.

Jean_F

 

 

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