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Refunds when BT sports is part of package

What happens about refunds  when BT sports is part of a package. 

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Re: Refunds when BT sports is part of package

A few days after you submit the online form a credit appears in the 'recent charges' section of your account.

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Graham

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Re: Refunds when BT sports is part of package

im on the maxit tv package which includes bt sports. i filled in the online form to pause bt sports.
in fairness i wasnt expecting anything as its included as part of the package deal but to my surprise i received an email giving me £9.25 credit of my next bill.
it took 3 days from completing the form to receiving the credit.

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Re: Refunds when BT sports is part of package

Hopefully they will give everyone £9.25 discount from now on for the people that don;t want BT Sport

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Re: Refunds when BT sports is part of package

I have submitted 3 times over 2 weeks and nothing and told on the maxit package requests Will get denied and any credits ( given wrongly)  will be readded to customers bills in September 

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