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Moocameron
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Refund for no TV service for 3weeks

How do I get refund/compensation for TV service I haven’t had for 3weeks.

my TV ceases wirling over three weeks ago. Spent hours trying to resolve. Had new box, new remote and nothing. There was a fault in the area but it’s still not working and I’ve now cancelled it effective from August 10th, I feel justified in wantIng recompensed for the fact I’m not still not receiving The service I’m paying for. I can’t be fagged spending another 3 hours on the phone trying to resolve the TV issue.

How and who can I speak to that has the authority to do this?

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Katie_WT
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Re: Refund for no TV service for 3weeks

Hi there @Moocameron

 

I can see that you have replied to another thread and a colleague has been chatting with you about your issues via a Private Message. 

 

We do kindly request that you try not  to post multiple times here on our Community as it can cause confusion and duplication. This is listed as part of our Dos and Don't section.

 

Cheers

Katie - Forum Team


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Moocameron
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Re: Refund for no TV service for 3weeks

We do ask that you answer the phone so we Can speak to a human being instead of using these frustrating forums but it doesn’t seem to make any difference🤷‍♀️

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