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ashelia
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Recycle old Tivo box? Please confirm.

Hello,

I found the virgin page saying the tivo v6 box should be returned but not the older boxes. I just told my dad this but he's scared to recycle our old tivo box and then get charged for it later if virgin wants it back. We cancelled the virgin tv service in March 2020, so the box has been gathering dust since then. We don't want the tv service back, so we don't need the box anymore.

Our box looks like this:

it_photo_165337.jpg

 

Can someone from virgin please confirm that we can recycle this tivo box and don't need to return it to virgin? Thank you.

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ashelia
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Re: Recycle old Tivo box? Please confirm.

I can't edit my post and the photo won't show, so here's a link:

my-vm-virgin-tv-tivo-box

Sorry if this doesn't work either.

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DJ_Shadow1966
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Re: Recycle old Tivo box? Please confirm.

Hello

That box you have is not required back too VM as only the v6 and Hub 3 are required to be sent back. This is shown on the VM website https://www.virginmedia.com/help/virgin-media-return-or-recycle-equipment

Regards Mike

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davewes
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Re: Recycle old Tivo box? Please confirm.

Hi 

I have 5 year old Tivo equipment and hub. It looks too good to dump but it seems VM don't want it back. What shall I do with it?

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DJ_Shadow1966
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Re: Recycle old Tivo box? Please confirm.

Hello

You local council tip is the best place to recycle it.

Regards Mike

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