Everytime we want to watch anything on catch up on our Tivo box (BBC iplayer, ITV hub, etc) after about 10-15 mins of watching, we get a C130 code pop up - which rectifies itself after about 5 minutes. Do a "check if we have any problems" and all the analysis says we are not connected to the system, and that it's unplugged.
Everytime it happens, all the helplines are shut... I know I should remember to call during the day, but obviously with work, family, etc, I forget!
Any idea what the problem is? Do we need a new "wire", hub or TV box? How do I raise this with Virgin when all lines are closed?