Its happening with new recordings over any channels it appears as I record Soccer AM, sometimes it records fine other times unwatchable, and that applies to channels I've been recording on BBC, Gold, Dave, ITV and its a bit annoying when you're looking forward to something and its totally unwatchable.
I've run a test but it all comes up OK, I assume they will need to send an engineer out as I'm not putting up with this any longer as I pay enough for the service and the service is not available, any idea the best contact would be please, and many thanks for your help, greatly appreciated.