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KW888888
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Purchased movies missing from library

When I received a TiVo upgrade a few months ago all the movies I’d purchased that were in my virgin library were wiped and they’re still missing. No one at virgin is replying and hundreds of pounds of movies missing. Can anyone help? Thanks

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Alex_RM
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Re: Purchased movies missing from library

Hi KW888888,

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry for the late reply, can you confirm if this is regarding movies in the Virgin Store?

 

If so you call 0800 027 0801 for any sore queries.

 

Alex_Rm

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