I have a subscription to Amazon Prime (not via Virgin) just like I have a subscription to Netflix.
However, when I go to HOme on the Virgin TV and 'Apps and Games' and click on Prime Video, I get no option to sign in.
Clicking on the 'Picard' banner does nothing at all.
Can someone send instructions to access my Prime Video account via Apps and Games?
figuered it out... amazon.com was blacklisted!