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GAWA124
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Premier Sports Missing

I moved from Sky to Virgin yesterday but Premier Sports are now not available. What do I or Virgin need to do?

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japitts
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Re: Premier Sports Missing

Are you saying that you asked for Premier Sports to be included in your package, but you can't view the channels?

If so, you can try following Home > Help & Settings > Help > TV Care > I'm missing some channels.

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GAWA124
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Re: Premier Sports Missing

Thanks for getting back to me.

No I took out a Premier Sports subscription while with Sky but then when I moved from Sky yesterday the Premier Sports channels are not active.

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japitts
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Message 4 of 6
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Re: Premier Sports Missing

It won't have done, on Virgin's cable platform you subscribe to premium channels directly through Virgin Media.

Virgin charges £9.99/month for a subscription to La Liga TV, PS1 & PS2 in HD. https://www.premiersports.com/subscribenow includes a link to Virgin Media second from bottom.

You might also be able to do this by following Home > Apps & Games > All Apps > TV Channel Upgrades and follow the instructions.

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nodrogd
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Message 5 of 6
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Re: Premier Sports Missing


@GAWA124 wrote:

Thanks for getting back to me.

No I took out a Premier Sports subscription while with Sky but then when I moved from Sky yesterday the Premier Sports channels are not active.


Premier Sports has direct control over its channels & subscriptions on Satellite as it is an “open” platform (Sky do not own the Satellites they use). Virgin is a closed system, so you have to subscribe to the channels through Virgin & they get added to your Virgin bill.

VM BB TV Landline PAYG mobile. Freeview/Freesat HD, Tesco Mobile. Customer since 1993

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Roger_Gooner
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Re: Premier Sports Missing

If you happen to have a Fire TV Stick, Chromecast or Apple TV+ it should be possible to get Premier Sports on those devices as well.

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