Hello Virgin Media Community.
We currently have Virgin Broadband, and Sky TV, but are looking to consolidate our services to one provider.
At the moment, we are paying just over £90.00 per month and it looks like we can pay nearly half that much if we get both from one place.
Being completely honest, I prefer the Sky TV product, but I know that their broadband is nowhere near as fast as Virgin. Sky can only offer 45-60 mbps and I average 200 mbps from Virgin.
This is why we are leaning towards consolidating with Virgin.
I have questions before making a decision and though I have tried to get answers over the phone or on the Live Chat, unfortunately nobody could give me definitive answers, or I was disconnected before the answers came.
A good place to start would be the physical installation of the TV Box.
Please see the photos of our wall socket and what is inside it.
Please also accept my apologies for the embarrassing state of the wall and bad decoration around the box, we moved in nearly four years ago and haven’t got to this room yet!


The cable goes from this wall socket directly to our Hub 3.0 for our internet and wi-fi. I am assuming that the signal for the TV signal also comes from this cable. Or does a second cable need to be fed to my house from the street?
If not, I assume a splitter would be required at this point – one feed to the Hub and one feed to the TV box?
From reading the DIY installation guide on the Virgin Media site, it says that the equipment needs to be within 3 meters of the wall socket. This is true for the Hub, but the TV is approximately 14 meters from the wall socket.
Is this going to be a problem?
If all I need is a splitter and I can be provided with 14-15 meters of the required cable, I would be able install the equipment myself. If this is the case, would I avoid the £35.00 installation fee?
And should the wall socket need replacing to the newer style that I have seen pictures of, I am confident that I would be able to change that too.
Next I would like to ask about the TV packages from Virgin.
From Sky we have what I guess they now call the Signature Package, Sky Movies at half price, no charge for HD services, free box sets and the Formula 1 channel.
Is it possible for Virgin Media to provide us with a like-for-like package?
Saying that though, we have decided that we can do without the Sky Movies as we also have Netflix, I understand that Virgin don’t charge extra for HD services anyway, but the big thing for me is the F1 channel.
Sky let me have this on its own (for a fee) as I have no interest at all in football, cricket, rugby or darts and do not want to have to pay for extra channels I will literally never watch. Is this something Virgin Media can offer too?
Looking at the shop section on Virginmedia.com, it looks like the Big M100 Bundle at £29.99 per month (18-month contract) or the Bigger Bundle at £45.00 per month (18-month contract) would be the ones for us, so long as the F1 channel can be added to either of them on its own.
Is this kind of bundle available to us, or could a custom one be put together like Sky do for us? As mentioned earlier, we are an existing Virgin Media broadband customer and would like to keep our M200 speed internet, can all this be incorporated?
Does the Virgin TV box have Netflix built-in like the SkyQ box does?
And finally, we would have no need for a land line.
I appreciate this is a long post and well done to anyone who has made it this far! It would be useful to know all these answers before committing one way or the other and I thank anyone in advance for their advice and help.
Kind regards,
Ben