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Gordyboy1964
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Poor TV pixellation

Poor pixellation 

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japitts
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Re: Poor TV pixellation

Are you able to give any more information on your pixellation issue?

Have you tried rebooting your box? Have you called VM Faults to report it?

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LittleMick73
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Re: Poor TV pixellation

Try and make an effort when you post give details of your equipment etc, there are a lot of very good people on here with a lot of knowledge, none of them have a crystal ball.
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newapollo
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Message 4 of 7
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Re: Poor TV pixellation

crystalball.gif Sorry, It's a little too pixellated to divine at the moment.

Can you confirm if it's only on certain channels, if so which ones? Does it affect catch up, or apps such as Amazon or Netflix?

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


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Gordyboy1964
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Re: Poor TV pixellation

I have rebooted unit twice, I have move my two boxes around, the fault follows the older box 

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japitts
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Message 6 of 7
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Re: Poor TV pixellation

In which case you need to call Virgin to report your box fault.

150 from a VM landline, or 0345 4541111 from any other phone.

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Lee_R
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Message 7 of 7
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Re: Poor TV pixellation

Hi Gordyboy1964, thanks for posting and welcome to our community.

I am sorry to hear you're having issues with your TV service.  When you say it's an older box do you mean it's the original TiVo?  You can see the difference here

If you're still having issues, please get back to me and we'll take a look at it from here.

Regards


Lee_R

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