I have this issue too. All my tivo recordings are distorted and getting worse, they are now unwatchable. Interested to hear if there is a general error, or is there a fix for this. Am in Edinburgh area too.
Hi, I am a tech working from home at the moment I would like to help you. If you can please DM me with the account number including the area code (found at the top of the bill) I can run some test for you!
Hope this helps Neil Virgin Media Field Technician working from home
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Thanks so much Neil for your offer of help. I am literally just off the telephone to Virgin 150, Alastair run a diagnostic on my TiVo box and it is reporting that it needs replacing. So this has now been ordered. Many thanks
Same. I've only had virgin tv for 6 days and i've noticed blocky / pixelation on bbc hd and itv hd channels. Mostly during dark scenes, reminding me of bad HD in the old days. Never had this problem with SkyQ. Is something wrong with my signal? I did self start so couldn't check signal levels etc. Any help please.