Menu
Reply
Steve50w
  • 1
  • 0
  • 0
Just joined
124 Views
Message 1 of 3
Flag for a moderator

Pixellation problem.

Having problems with picture pixellating. Tried rebooting, checked all connections. Some channels seem worse than others. Can't get hold of anyone at virgin. Any ideas anyone ? 

0 Kudos
LittleMick73
  • 4.92K
  • 513
  • 839
Superstar
82 Views
Message 2 of 3
Flag for a moderator

Re: Pixellation problem.

Hi this is normally caused by a signal level issue which requires a engineers visit to ajust it between the street cabinet and your box. Regards Micky
0 Kudos
Corey_C
  • 3.4K
  • 185
  • 269
Forum Team
Forum Team
79 Views
Message 3 of 3
Flag for a moderator

Re: Pixellation problem.

Hi Steve50w,

 

Thanks for your post and welcome to the Community Forums. Sorry to hear that you have been having these issues. Apologies for the delayed response, I was running remote diagnostics on your connection and saw that you already have a tech visit booked. Just wanted to confirm this and to advise that you can also check or reschedule your visits from this link

 

Cheers,

Corey C

0 Kudos