Menu
Reply
mtb19781
  • 4
  • 0
  • 0
Joining in
317 Views
Message 1 of 5
Flag for a moderator

Pixellating tivo box x2

All night both of my tivo boxes have been pixellating really bad and there is no one at Virgin to speak to?I have turned off the boxes and also reset the router to no avail. 

Any ideas how I can speak to an actual person to get an engineer come out to fix the issue ?

0 Kudos
IgnatiusA
  • 8
  • 1
  • 0
Tuning in
306 Views
Message 2 of 5
Flag for a moderator
Helpful Answer

Re: Pixellating tivo box x2

Not just you, not sure how widespread, but certainly much of Bolton from what I'm reading.

 

0 Kudos
mtb19781
  • 4
  • 0
  • 0
Joining in
297 Views
Message 3 of 5
Flag for a moderator

Re: Pixellating tivo box x2

Yeah just seen on local Facebook pages, its been horrendous tonight.  Let's hope they resolve it for us cos we're gonna need a good service if we're in Lockdown again.

0 Kudos
japitts
  • 14.56K
  • 1.94K
  • 3.33K
Very Insightful Person
Very Insightful Person
294 Views
Message 4 of 5
Flag for a moderator
Helpful Answer

Re: Pixellating tivo box x2

Check for known area faults by calling 0800 5610061

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

mtb19781
  • 4
  • 0
  • 0
Joining in
241 Views
Message 5 of 5
Flag for a moderator

Re: Pixellating tivo box x2

Thanks number saved for future reference.

Doesn't state how long it will be affected unfortunately 😔 

0 Kudos