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Pixelating on SKY, E4 and Comedy Central channels

I have been getting pixelation on all the SKY channels, E4 channels and Comedy Central channels for the past few weeks now. This also effects my recordings. I have tried rebooting and diagnostics tests plus changing the HD wires, but this hasent worked. I noticed other people have had the same problem, how was this fixed?

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Forum Team (Retired) Rebecca_G
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Re: Pixelating on SKY, E4 and Comedy Central channels

Hey Daniellej,

Thanks for getting in touch and Welcome to the Community! Smiley Happy 

I'm really sorry that some of your channels are pixelating. 

I've taken a look at your account and ran some tests on the box. I can see some signal errors that will be causing this so I'd like to arrange for an engineer to come and take a look. I've sent you a private message so that we can arrange a time that's suitable for you, you can find it by clicking on the envelope in the top right corner of your screen. 

Speak soon 



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