I have been getting pixelation on all the SKY channels, E4 channels and Comedy Central channels for the past few weeks now. This also effects my recordings. I have tried rebooting and diagnostics tests plus changing the HD wires, but this hasent worked. I noticed other people have had the same problem, how was this fixed?
Re: Pixelating on SKY, E4 and Comedy Central channels
Thanks for getting in touch and Welcome to the Community!
I'm really sorry that some of your channels are pixelating.
I've taken a look at your account and ran some tests on the box. I can see some signal errors that will be causing this so I'd like to arrange for an engineer to come and take a look. I've sent you a private message so that we can arrange a time that's suitable for you, you can find it by clicking on the envelope in the top right corner of your screen.