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andyjedimaynard
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Pixelated

Channels 402 and 410 movie channels are just pixels and not clear at all. Just scrambled. Any ideas please? Checked connections and reset already. Thanks.

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Steven_L
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Re: Pixelated

Hi andyjedimaynard and welcome to the community.

 

Sorry to hear that you're having issues with pixelation issues on Sky Superheroes and Drama.

Has this improved at all since you posted?

 

I can see that the team have rebooted and sent a hit to your box. Has this improved at all since your call with the team?

 

Regards

Steven_L

andyjedimaynard
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Re: Pixelated

Unfortunately not. It's still very pixelated. Some days you might make out a bit. Bit disappointing that it's the superhero channel at the moment and I'm a bit of a geek.

 

Andy

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japitts
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Very Insightful Person
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Re: Pixelated

This would suggest you have a signal issue, which will almost certainly need an engineer visit to permanently rectify.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Corey_C
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Re: Pixelated

Hi andyjedimaynard,

 

Sorry to hear this is still occurring. I'll send you pm shortly so I can get a better look at what's happening.

 

Cheers,

Corey C

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